Support
Last updated October 20, 2026
MyHome-E is a free app your realtor gives you to keep your home’s details, documents, value and trusted pros in one place, with your realtor a tap away. If you’re buying, it’s also where your realtor sends you homes, tours and offers.
Getting the app
The app comes from your realtor. They send you an invite link by text or email. Open the link on your phone and tap Open the app. If the app isn’t on your phone yet, install it, then tap the link again. There’s no account or password to make.
A friend can also share the app with you. Their link connects you to their realtor, and the app asks for your name.
Common questions
- My link doesn’t work. Each link works once and expires after a while. Ask your realtor for a new one.
- I got a new phone. Ask your realtor for a fresh invite link and open it on the new phone. Your home’s information is kept.
- Something about my home is wrong. You can edit it right in the app.
- I don’t get notifications. Check that notifications are on for MyHome-E in your phone’s settings.
- Who can see my information? You and your realtor. The Privacy Policy spells out exactly what your realtor sees.
For realtors
Sign in to your dashboard at the sign-in page. Forgot your password? Tap “Forgot password?” there and we’ll email you a link to set a new one, or ask for a one-time sign-in link instead.
Contact us
Email support@myhome-e.app.
Delete your information
To have your information deleted, email support@myhome-e.app with the subject “Delete my data”, your name and your realtor’s name. We may check with your realtor that the request is yours, then delete your home details, documents, photos, notes and activity, and let you know when it’s done.